Just failed CCNA Collaboration CICD 210-060 by Harvey_B1rdman in ccna

[–]VaporBrains 2 points3 points  (0 children)

The Cisco Press books are great, however not necessarily "all inclusive" ways to gain all of the knowledge needed to pass an exam. I think the biggest challenge is that they tend to cover so much information that it is difficult to retain all of it without having more hands-on experience.

IMO, I would sponge up as much as you can from senior engineers while onsite for your deployment, then give the book and probably some CBT another shot before booking the exam again. I am willing to bet after the deployment is complete, your studying will go much better. Not to mention some of those "trick" questions won't be as likely to trip you up on the exam.

Areas I would personally recommend studying: -CUCM, Unity Connection, IM&P Administration and configuration (basic everyday tasks, moves adds changes, user administration, etc) -CUCM Dial Plan, CSS, Partitions -IOS Dial Peer Configuration -Basic Telephony circuits, signalling concepts, configuration/troubleshooting (POTS, ISDN, SIP Trunks) -Device capabilites based on phone model -Basic CUCM user portal features (PCA) -Cisco Jabber Basics (IM&P) -CME Config/Admin (WebAdmin and some IOS won't hurt as well) -DRF/DRS

I agree with the-packet-thrower that Jeremy Ciora's CBT Nuggets are a great place to start as well. That being said, I think there is simply no replacement for on-the-job training. If you happen to have a light workload while on the project, don't focus on studying, instead find something that isn't working and try to figure out how to resolve the issue, or start researching the next tasks on the project so they will make more sense when you are performing them or shoulder surfing another engineer who is performing them.

Sidenote, any chance you get travel to the jobsite with a senior engineer, take it. That's the best time to pick their brains about things you may not understand or are struggling with.

OK I'll get off my soapbox now sorry!